Customer Care Representative

Omaha, NE

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Join a high performing customer support team that is the leading service provider of business-to-business real-time information services.   

This role offers an excellent opportunity for an enthusiastic individual with strong knowledge of the commodity markets, and a good understanding of the tools used by Agribusinesses within the industry.  The position focuses on the use of sales negotiations and account management skills to re-sell current customers on the value of Telvent DTN services while looking for opportunities to sell customers to other Telvent DTN products that best suit their needs.    

 Responsibilities

• Perform account management responsibilities to including explaining services, writing contracts, making decisions necessary to provide excellent service and re-establish the value of DTN services.
• Assists in developing and implementing plans useful in identifying customer needs.
• Provides a high level of customer service support to customers that encounter challenges with Telvent DTN services or products.

Requirements: 

• Bachelors Degree in Business Administration is preferred; minimum of high school diploma is required
• Minimum 2 years sales experience inside phone sales is required
• Minimum 2 years Account Management experience is required
• Excellent written and verbal communication skills is required
• Effective customer relations skills is required
• Ability to handle problem customers effectively is required
• Agricultural background is preferred
• Good technical background is a plus
• Ability to multi-task effectively is required
• Strong customer commitment is required
• Self-motivated is required

About Telvent

Telvent (NASDAQ: TLVT) is a global IT solutions and business information services provider that improves the efficiency and reliability of the world’s premier organizations. The company serves markets critical to the sustainability of the planet, including the energy, transportation, agriculture, and environmental sectors. (www.telvent.com)

To Apply:

To be considered for this position, please email your resume to pasha.ostby@telventdtn.com and state the job title in the subject line. You may also mail or fax your resume to:

Telvent
Attn: Pasha Ostby
9110 West Dodge Road
Omaha, NE 68114
Fax: 402-255-8750

An Equal Opportunity / Affirmative Action Employer M/F/D/V