Extended Services

Telvent's GIS services group has been successfully implementing utility solutions based on ESRI technology for over 15 years. We have worked with all sizes of utilities all over the world. Telvent's enterprise GIS group began working with ArcGIS® in its earliest stages of development. Through direct experience working with clients, we have gained skills and insights to help identify areas of adding value to utilities. As a result, our customers are able to leverage their existing GIS implementation and bring additional business benefits to their organizations.

Based on our experience, distilled in the Building Your ArcFM methodology, we have adopted a process of delivering an implementation in chunks. This process is known as the “Make it Work, Make it Right, Make it Better” approach. The first delivery contains the minimum functionality required to address the primary business drivers. The next delivery may add functions that eliminate redundancy and improve other tasks. In the last phase, a utility can add more specific business functions to significantly enhance and streamline their processes.

With this in mind, Telvent offers Extended Services to our users to take advantage of this approach. Utilities can now obtain more “value-added” functions specific to their solution and continue to leverage their ArcGIS/ArcFM Solution investment. Value-added functions can range from simple development of an edit task to integration of a legacy system such as CIS or ERP. Telvent is available to discuss any ideas or concepts that can “Make it Better” and provide planning and resources to make it happen.