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Home > Solutions > Public Administration
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Public Administration
Telvent provides technological solutions and a broad range of services including consulting, systems integration
and physical facilities with professional management and technical support that enable public sector
organizations to run their operations more securely, cost-effectively and efficiently.
The trend toward "e-Government" is accelerating improvements in efficiency and customer service in the public
sector. These measures use Internet-related technologies to streamline service delivery to citizens, reduce
paper-work burdens and improve the management and responsiveness of programs. Other initiatives are focusing
on computer security, disaster response, and inter-governmental communications for public safety.
Telvent solutions enable government departments and public bodies to manage the wealth of information they must
deal with, ensure systematic and efficient collaboration across the entire government community and enhance the
public's perception of government by enabling more secure, consistent and accurate response to customer service
issues.
To help state and local governments achieve these goals, Telvent provides a total solution consisting of the
following key components:
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Secure web access consistent with and tailored to a client's e-Government strategies, utilizing an
authentication and authorization process using digital certificates.
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Process management using visual workflow platforms. A complete suite of reports, including Key Performance
Indicators, aid departments to speed processes and increase the satisfaction levels of public service workers
and citizens.
TiWorks
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Electronic Signatures in a centralized server that enable digital signing of any existing application
and verification of any kind of document (PDF, Word, Excel, XML,…) from within the application.
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Citizen Relationship Management, facilitating communication with citizens using multiple channels and
providing a tool for governments to collect and analyze all needed information.
Citizen Relationship Management
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Geographic Information System, providing the ability to analyze and publish information through real
time maps. Telvent has extensive experience in applying these technologies to specialized public sector areas
such as health, environment and agriculture.
GIS Health
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Carrier- and vendor-neutral Housing and Outsourcing Services provide Telvent's clients with high-quality
office and computing facilities, incorporating ultra-secure and reliable Internet and telecommunications gateways,
supported by specialized staff on a 24x7 basis. (Link to
Housing
Outsourcing
By integrating the technologies and services in its extensive portfolio, Telvent provides its clients with total solutions:
- Strategic planning
- Consulting and Project management
- Installation and implementation
- Architectural design
- Outsourcing and Infrastructure management services
- Security services
- Disaster recovery/Business continuity services
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